Faq why cannot connect to model cache message

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Issue:

Why do I get the message "Unable to Connect to Cache Database"?

Unable to connect to Cache Database.png

Possible Solutions:

This warning message appears when there are multiple Eigenvector Research products trying to access the cache database. Only one product may access the cache database at a time. To resolve this you will need to locate and terminate the already running software product.

Still having problems? Please contact our helpdesk at helpdesk@eigenvector.com

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